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Frequently Asked Questions

If you have a question that is not answered below, please reach out to us using the Contact section of the website.

1. How do I log in to the member's section?

  • To log in to our new site, click on "More" on the top right-hand side of the screen and select "Member's Area" form the dropdown menu.

  • Under "Sign Up", click the words "Log in".

  • At the bottom of the next screen, select "Log In with Email".

  • When prompted, select "Forgot password?"

  • In the next screen, enter the email address associated with your AVA account.

  • A link will be sent to your email account. You can use this to sign in and reset your password.


If you have any issues, please contact us on 

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